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September 2008

So how do you know if you need project or process support?  One way is to hear the stories of others.  So here are a few.  Read about some successes and challenges of my clients and others.  I hope you find some nuggets that you can use in your own situation.

These files are provided in a PDF format.  You will need Acrobat Reader to view the files.  Click on a title to download the file.

The Programmers and Staff Spoke a Different Language

You’ve Installed New Software…Now What?

They Needed a Roadmap for Change

Process Mapping…Not Just for Manufacturing

If it isn’t documented, it didn’t happen!

Accidental Trainers Need Your Support

Lean–Not Just a Manufacturing Tool

Change Efforts Can Fail

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